30 Chrono-Spatial Symbiosis: A Digital Twin Framework for Enhancing Visitor Experience and Ensuring the Sustainable Commercialization of Cultural Heritage Sites

Abstract

Cultural heritage sites (CHS) serve as invaluable repositories of human history and collective memory, yet their preservation and sustainable operation present a complex, multi-faceted challenge. The core dilemma lies in balancing the imperative of conservation—protecting the physical integrity and historical authenticity of the site—with the necessity of commercial viability, primarily through tourism, to fund long-term maintenance. This paper proposes the Chrono-Spatial Symbiosis (CSS) Framework, a novel Digital Twin architecture designed to holistically address the challenges of CHS management by integrating high-fidelity virtual reconstruction, affective computing, and business model innovation. The framework aims to create a dynamic, feedback-driven ecosystem where the virtual twin actively informs and optimizes the physical site's management and visitor experience.